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0x80073CF3: Xbox app error installing game

Last checked 2026-10-17 · 3 fixes · reviewed answer

TL;DRThis error means the Xbox app on Windows could not complete installing a game, often due to a problem with app permissions, storage access, or corrupted temporary files.

Likely causes

  1. Corrupted Xbox app cache or installation files blocking the processmost likely
  2. Insufficient permissions for the app to write to the install locationpossible
  3. Low disk space or issues with the storage driveless likely

How to fix it

Safest first: SafeChanges settingsDangerous
  1. Restart your PC and try the install againSafe

    Close the Xbox app completely, restart Windows, then reopen the app and attempt the game installation.

  2. Run the Windows Store Apps troubleshooterSafe

    Open Settings > System > Troubleshoot > Other troubleshooters and run the Windows Store Apps troubleshooter.

  3. Reset the Xbox app via Windows SettingsChanges settings

    Go to Settings > Apps > Installed apps, find Xbox, select Advanced options, and choose Reset. This clears app data without removing games.

If that didn't fix it

The game will remain uninstalled and you may continue seeing the same error on retry.

When to see a technician

Consult a technician if the error persists after trying the steps and you suspect a failing hard drive or deeper Windows corruption.

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