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DXGI_ERROR_DEVICE_HUNG: the GPU device instance has been suspended

Last checked 2026-10-17 · 3 fixes · reviewed answer

TL;DRThis error means the graphics hardware stopped responding during a game or graphics program, often causing a crash or freeze.

Likely causes

  1. Graphics driver becoming unstable or hitting a bugmost likely
  2. Overheating or power issues with the graphics cardpossible
  3. Conflict with another program or background processless likely

How to fix it

Safest first: SafeChanges settingsDangerous
  1. Restart your computerSafe

    Fully shut down and restart to clear any temporary graphics state problems.

  2. Close other applicationsSafe

    Quit any programs running in the background that might be using the graphics card heavily.

  3. Run the game in a lower graphics modeSafe

    Lower resolution or disable advanced graphics features in the game settings to reduce load on the GPU.

If that didn't fix it

The game or application will likely keep crashing or freezing until the underlying graphics issue is resolved.

When to see a technician

If the error continues after restarts and lowering settings, have a technician inspect the graphics hardware for overheating or failure.

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