PlainError

VIDEO_DXGKRNL_FATAL_ERROR

Last checked 2026-11-09 · 3 fixes · reviewed answer

TL;DRThis is a Windows blue screen error that occurs when the graphics kernel (the part of Windows that manages display drivers and DirectX) encounters a fatal problem, usually stopping the computer to prevent damage.

Most likely cause: Corrupted or incompatible graphics driver

Try first: Check Event Viewer for details (eventvwr)

Likely causes

  1. Corrupted or incompatible graphics drivermost likely
  2. Overheating or power issues with the graphics cardpossible
  3. Failing graphics hardwareless likely

How to fix it

Safest first: SafeChanges settingsDangerous

  1. Check Event Viewer for detailsSafe

    Open Event Viewer and look under Windows Logs > System around the time of the crash to see which driver or component was involved.

    eventvwr

  2. Run built-in hardware memory testSafe

    Search for Windows Memory Diagnostic, choose to restart and check for problems, then review results after reboot.

    mdsched

  3. Boot into Safe Mode and uninstall recent graphics driverChanges settings

    Restart while holding Shift, choose Troubleshoot > Advanced > Startup Settings > Restart, then select Safe Mode. In Device Manager, remove the display adapter and let Windows reinstall it on next boot.

    ⚠ This changes driver configuration; create a restore point first if possible.

If that didn't fix it

Boot from a Windows installation USB, open Command Prompt, and run chkdsk /f /r on the system drive

When to see a technician

If the error continues after driver removal and memory checks, have a technician inspect the graphics card for hardware failure.

Quick answers

What does VIDEO_DXGKRNL_FATAL_ERROR mean?
This is a Windows blue screen error that occurs when the graphics kernel (the part of Windows that manages display drivers and DirectX) encounters a fatal problem, usually stopping the computer to prevent damage.
What causes VIDEO_DXGKRNL_FATAL_ERROR?
Corrupted or incompatible graphics driver. (most likely) Overheating or power issues with the graphics card. (possible) Failing graphics hardware. (less likely)
How do I fix VIDEO_DXGKRNL_FATAL_ERROR?
Try these in order, safest first: 1. Check Event Viewer for details. 2. Run built-in hardware memory test. 3. Boot into Safe Mode and uninstall recent graphics driver.
What if that didn't fix it?
Boot from a Windows installation USB, open Command Prompt, and run chkdsk /f /r on the system drive
When should I see a technician?
If the error continues after driver removal and memory checks, have a technician inspect the graphics card for hardware failure.
Did this fix it? Report a problem

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